1. Will my cat
actually go inside the globe?
Cats are generally
curious and will want to investigate a new object within the household. Cats
that are already used to a covered litter box may be quicker to investigate.
We recommend that
Litter Robot automatic litter box be placed where the old litter box used
to be. The old litter box can be removed, or left next to the Litter Robot
for a short time. Then, take a cup of litter from the old box and dump it in
the globe of the Litter Robot. The scent will be familiar, and the cat will
be inclined to investigate. Once the cat has ventured inside and feels the
litter under its paws, they know what to do.
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2. Can kittens
use the Litter Robot Automatic Litter Box?
To ensure the comfort and safety of your cat, we strongly
advise against using the Litter Robot in unsupervised, automatic mode for
kittens or small cats that weigh less than 5 pounds. Due to their low
weight, kittens and small cats will not activate the cat sensor.
You can, however, start the Litter Robot cleaning cycle
manually by plugging in the power cord when the litter bed needs to be
cleaned and then unplugging the power cord again once the cycle has been
completed. You can continue this manual "supervised" mode
until your kittens have gained sufficient weight to activate the cat
sensor. In this way, you still enjoy the benefit of not having to scoop
the litter box by hand.
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3. What are the dimensions of the Litter Robot Automatic Litter
Box?
·
Overall dimensions: 27 ½ in (H), 22 in (W) and 24 in
(D).
·
Waste drawer: 10 ½ in (W), 13 in (L), 4 in (D).
·
Oval shaped entry opening for the cat: 8 ¾ in (H), 6 ½
in (W).
·
The litter bed area measures 14 inch across at maximum litter
capacity.
·
There is 13 to 15 inches of head room for the cat inside the
globe depending on the level of litter. The inside width is 20 inches across
at the widest point, and depth is 15 inches front to back.
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4. What happens
if my cat won't use it?
You are protected by our 30 Day Money-Back Guarantee. If
you and your cat are not completely satisfied, for any reason, just return
your Litter Robot within 30 days after receipt for a refund of the purchase
price (less shipping).
Please contact us to obtain a Return Authorization (RA)
number. We cannot accept return shipments without an RA number.
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5. Does the
Litter Robot require special litter?
The Litter Robot does not require any special litter. In fact,
Litter Robot works fine with all clay-based clumping litters and with a
variety of litter alternatives including litter beads and pearls. Litters
that do not work are the strictly absorbent clay-based, non-clumping litters.
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6. Does the
Litter Robot work with Feline Pine?
No, the pellet size of Feline Pine is too large to allow clean
litter to pass through our sifting screen. This would cause all litter
pellets to get dumped out during a cleaning cycle.
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7. How often do
I need to empty the waste drawer?
This depends on how many cats you have and their size. For two
average sized cats, emptying the waste drawer 1 or 2 times per week is
typical. For a single cat, once per week is usually sufficient.
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8. What happens
if my cat tries to enter the globe while it is rotating?
The cat sensor detects the presence of your cat and turns off
the motor. The Litter Robot will wait for 15 seconds before attempting to
resume the clean cycle.
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9. Are there any
rakes, mechanisms, or wires inside the globe?
The globe does not contain any mechanisms or wires that could
hurt or harm your cat. The Litter Robot was designed with your cat's safety
in mind.
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10. Is the
electronics or power source dangerous to my cat?
No, the Litter Robot operates on 12 VDC using an adapter,
very similar to the adapters that you may use at home for a clock radio, or
to charge your cell phone. All electrical components are located in the base,
away from where the cat could reach them. There are no electrical components
inside the globe.
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11. Will the
globe turn while my cat is inside?
The globe cannot turn while your cat is inside. The cat sensor
is tripped any time a cat enters or re-enters the globe, resetting the timer
to prevent the cleaning cycle from starting for another 7 minutes.
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12. What happens
if the globe jams?
The motor shuts off automatically if the globe jams or an
excessive load condition occurs.
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13. Is dust a
problem with the movement of the litter?
No, dust is no problem. The slow rotation of the globe
combined with the size of the filtering screen result in minimal agitation of
the litter.
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14. What can I
do if my cat does not want to enter the Litter Robot?
In most cases, cats will quickly adapt
to a new litter box. However, if your cat protests, here are some
suggestions that may help:
- To avoid unnecessarily
frightening your cat, leave the Litter Robot's power cord unplugged
until you are sure your cat is using it regularly. A cleaning cycle can
be run by simply plugging in the Litter Robot Automatic Litter Box.
- Try enticing your cat into the
globe with cat treats or catnip.
- If your cat protests by
urinating somewhere outside the litter box, there is no reason to
continue the 'cold turkey' approach. Bring back the old litter
box, but leave the Litter Robot out as well. By letting the old litter
box get full it may motivate your cat to migrate to the cleaner litter
in the Litter Robot Automatic Litter Box.
- You can also gradually move
the old litter box closer to the Litter Robot Automatic Litter Box
helping your cat to get used to the presence of the Litter Robot.
- Cats love empty cardboard
boxes. Try covering the Litter Robot with the cardboard box it came in.
Cut an opening in the side of the box to match the entry/exit opening in
the globe and cut a notch in the bottom for access to the drawer. Leave
the Litter Robot's power cord unplugged while covered with the box. You
can run a supervised clean cycle by simply plugging it in and waiting
for it to finish and then unplug it again.
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